IS ALL OF MY PERSONAL INFORMATION TRANSFERRED OVER TO THE NEW WEBSITE?
Yes. We take personal privacy and the security of customer data very seriously. Your most recent billing and shipping addresses were transferred over securely, along with your email address, membership level, and order history since January 1, 2017. We do not store credit card or other more sensitive information. For security reasons, we cannot view our customers' passwords, so all customers will be required to create a new password on UntilGone.com.
HOW DO I CREATE AN ACCOUNT TO ACCESS MY INFORMATION?
Even though we moved your information over, you will still need to register a new account to setup a password. To do so, go to Register Account and create an account using the same email address as your Yugster account. You may be instructed to create a new password, in which case just click the Forgot Your Password? link and you'll be sent an email to create a new password.
WHAT WILL HAPPEN TO MY YUG POINTS & MEMBER LEVEL?
We listened to our customers and are revamping our loyalty program, making it more exciting and even more rewarding! All members will maintain their current level (if you're a Diamond Member, you will still be a Diamond Member when we launch our new website). The current YUG Points program will transition to the UntilGone.com Rewards Program.
One common question we frequently received was, "What do I do with all my YUG Points?" Our new Rewards Program will allow you to redeem points for additional savings (like UntilGone.com Gift Cards). We'll be "cashing out" your points in the form of coupons that will be emailed to you before our celebration event. So all those points you've earned were not in vain! The more points you currently have, the more coupons you'll receive and better they'll be. You'll be able to use these coupons on UntilGone.com while earning points in the new Rewards Program on your first purchase! Plus, there are several other ways to earn points. More details for the new Rewards Program are available on the Rewards Page.
WILL YOU STILL HAVE NEW DEALS EVERY DAY?
YES! And they'll be easier than ever to view and access from anywhere on our new website! In addition, we have so many other deals that haven't always been the easiest to find, but our amazing fresh and modern looking website will have better navigation so you can find all the deals that excite you and meet your needs.
WILL YOU STILL BE SELLING JUNK BOXES?
The Junk Box is one of our most popular and best selling items, and it will never go away! Watch for our next Junk Box coming soon!
WILL I BE ABLE TO VIEW PAST ORDERS PLACED ON YUGSTER.COM?
We want our customers to be able to remember the fabulous deals they purchased so all of your orders since January 1, 2017 will be still be accessible in the new and improved account page on UntilGone.com. Orders older than that will not be transferred over. This is an ongoing process so not all orders have transferred since they are still active on Yugster.com! Currently, orders up Y1700000 are transferred, but after that will wait until the final cutover from Yugster.