There are several reasons why your package may not be showing any movement even after receiving a tracking number. Here are a few possibilities:
-
Delay in scanning: Sometimes, the package may have been picked up by the carrier but has not been scanned into their system yet. This can happen if the carrier is experiencing a high volume of packages or if the package was not scanned properly.
-
Processing time: It is also possible that the carrier has received the package, but it is still in the processing stage. This can take some time, especially if the package is being shipped internationally or if it is a large or bulky item.
-
Incorrect tracking number: Double-check that the tracking number you received is correct. Sometimes, there may be a typo or error in the number provided, causing it to not show any results.
-
Technical issues: Occasionally, there may be technical issues with the carrier's tracking system that can cause delays or interruptions in the updates to your package's tracking information.
If your tracking number results in an error message on the carrier's website or doesn't seem to have been scanned by the carrier, please open a customer support ticket so we can contact the warehouse.