Problems at Checkout
- I checked out as a guest and I didn’t receive any CashBack Rewards points for my order. Can the points be added to my account? Can my order be added to my order history?
- How can I apply a coupon before placing my order?
- I forgot to use my coupon / promo code. What should I do to receive my discount?
- My credit card was declined. What should I do?
Order Status Questions
- I see a Retail Delivery Fee on my order that is shipping to Colorado. What is this?
- I have questions about my Klarna 4-Installment Payment. How can I contact them?
- I have a charge to Retail Cloud on my credit card statement. Who is that?
- What forms of payment does UntilGone.com accept?
- Does UntilGone.com collect sales tax?
- How do I register for a tax exemption?